Shipping policy

Our products are shipped in Romania via DPD once a week. The shipping lasts between 2 and 5 working days. The national shipping fee for Romania is fixed and it is 11 RON.

The shipment will be made to the address you specified in your account details and in the order form. All orders are shipped once a week from Cluj-Napoca.

Shipping address
If you want to change the shipping address after you have already placed the order, please contact us at shop@alandala.events.

If you would like to change your delivery time, please request it by contacting us and we will be happy to assist you.

If you are unavailable to receive your order in the arranged location on the same day, we will contact you and attempt to redeliver. If we are unable to redeliver, the order will be returned to us and you will be refunded.
If you want to cancel the order, you will have to send us an email on the same day after placing the order.