Exchanges & Returns

If you want to cancel the order you have the right to notify us by email at shop@alandala.events, without any penalties. In case you want to return the products, without specifying any reasons, it has to be done in term of 1 to 30 days since the shipment was made.

If you want to change the product with another one on a different size or a different model, you have to contact us at shop@alandala.events and tell us the new details of your order.

In case you want to decide to send back your products for good, your money will return into your bank account in 1 to 30 days. The money paid on shipment will not be included.

For us to accept a return or an exchange, the products have to be in perfect shape, ready to be sold as new, in their original packaging, with intact labels and documents.